Vercel project paused and unable to resume without upgrade prompt

Hi,

I’m currently experiencing an issue with my account/project being paused for over a month, and I’m unable to resume the service.

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I haven’t exceeded any significant usage limits recently (based on the dashboard).

When I try to resume the project, I’m prompted to upgrade, but I’m not sure why this is required since my usage appears to be within the free tier limits.

Could you please help me:

Understand why my project is still paused?
Re-enable (unpause) my project if possible?

Thank you in advance!