Vercel Domain connection issues

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Needs help ASAP, the URL for my domain is not working. CrazyDomain confirmed now on the phone that its all connected on their end with the available URL domain. However I'm unable to see the live website. CrazyDomain said there is a Vercel connection issue in the back end now. Can someone please check it for me? As I'm not a developer and I'm not sure what's going on. We need to fix that ASAP so the site is live. Thank you

The domain troubleshooting guide can help with most custom domain configuration issues. You might be able to use that guide to solve it before a human is available to help you. Then you can come back here and share the answer for bonus points.

https://vercel.com/docs/domains/troubleshooting

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Troubleshooting domains

Learn about common reasons for domain misconfigurations and how to troubleshoot your domain on Vercel.

I need to talk to a human please. I don't understand this.