Hi Vercel Team,

I’m currently unable to access my Vercel account.

I submitted an account recovery/support request on September 13, 2026, and received the automated confirmation email.

Case number: #01538847

It has now been 11 days, but I have not received a response from a support engineer.

I have already tried the available login and recovery methods, including email authentication and my previously linked GitHub account, but I am still unable to access the account.

The account contains an active production project that I am currently developing and preparing for release.

Since I cannot log in to the Vercel Dashboard, I also cannot check or manage the support case through the Dashboard.

Could a Vercel staff member please check the status of case #01538847 and escalate it to the account recovery team if necessary?

I can provide any required ownership verification information privately.

Thank you.